Terms of service

1. Information We Collect

We collect information to provide a better shopping experience. This includes:

  • Personal Identifiers: Name, shipping address, billing address, phone number, and email address.

  • Payment Information: Payment details are processed via secure third-party gateways; we do not store your full credit/debit card numbers on our servers.

  • Technical Data: IP address, browser type, and device information used to access our store.

2. How We Use Your Information

Your data allows us to:

  • Process and fulfill your orders efficiently.

  • Communicate updates regarding your purchases or account.

  • Improve our product selection and website functionality.

  • Comply with Indian legal and regulatory requirements.

3. Cookies

Swiftlly uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Remember items in your shopping cart.

  • Understand your preferences based on previous site activity.

  • Gather aggregate data about site traffic to offer better site experiences in the future.

  • You can choose to disable cookies through your browser settings, though some features of the store may not function properly.

4. Third-Party Services

We only share your information with trusted third parties necessary to run our business, such as:

  • Logistics Partners: To deliver your products to your doorstep.

  • Payment Processors: To securely handle financial transactions.

  • Analytics Providers: To help us understand how customers use our website.

  • We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your sensitive data is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment provider's database. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet is 100% secure.

6. Your Rights

As a customer, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request that we correct any inaccurate or incomplete information.

  • Erasure: Request that we delete your personal data, subject to legal retention requirements.

  • Withdraw Consent: Withdraw your consent for data processing at any time.

7. Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your rights, please contact our Grievance Officer at:

Swiftlly Email: swiftllyhelp@gmail.com